Signs of Metal
Help for custom laser-cut metal signs — personalization, sizes, shipping from Indiana, returns, care, and orders. Short answers first; deeper guides when you need them.
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Made to order
We typically produce your sign in 1–2 business days, then ship from Indiana with UPS, USPS (where UPS can’t deliver), or FedEx for expedited 2-day. Custom metal signs are not returnable because we can’t restock them — damage in transit and our mistakes are remade free within 30 days.
Reach us
Include your order number, product name, and photos when the issue is damage or cut quality. For personalization changes, write as soon as you can — once cutting starts, custom text usually cannot change.
FAQ
We make laser-cut metal signs: house numbers, family nameplates, address plaques, business marks, and outdoor wall signs. Browse the shop or search for the style you like.
Yes, on products with a personalization field. Type your name, number, date, or short line on the product page. We cut what you enter, within that design’s size limits.
Many finishes are made for porches and outdoor walls. Check the product page for outdoor notes before you order.
Production is typically 1–2 business days after you order. Then we ship with UPS (standard), USPS where UPS cannot deliver, or FedEx for expedited 2-day. See Shipping & delivery and the product page estimates.
UPS is our primary carrier for standard shipping. We use USPS for addresses where UPS is not available. FedEx is for expedited 2-day delivery when you choose that option at checkout.
Orders ship from Indiana, USA after production. Checkout shows the rates and methods available for your address.
It depends on the design. Pick size and finish on the product page — unavailable pairs are turned off. Sizes & colors has more guidance.
Write us right away with your order number. Once cutting starts, personalized signs usually cannot change. Always double-check spelling before you pay.
Custom metal signs are not returnable because we cannot restock them. Damage in transit and our mistakes are remade free within 30 days — contact us with photos. See Returns & refunds.
Soft cloth and mild soap if needed. Skip abrasive pads and harsh cleaners. Care & cleaning has the full list.
We use PayPal for secure checkout. Pay with your PayPal account, a credit or debit card through PayPal, or any other method PayPal offers for your region. See Payment methods for the full story — live checkout is always the final list.
Use the carrier link in your shipping email, or check My Account. Guests should keep the order confirmation. See Order tracking.
Yes — use Custom work. Design help is free; you only pay the product price. Send dimensions, text, finish, and a logo or sketch. We confirm what is possible before you order.
No. Custom design help is free. You pay only the price of the metal sign once the design is ready. Start on the Custom work page.
Contact
Send a short message and we will get back to you. Include your order number if you have one.
Message
Keep it short. We’ll follow up if we need more to cut or find your order.
