FAQ

Find answers to frequently asked questions about custom metal signs, ordering, personalization, shipping, returns, and more at SignsOfMetal.com.

1 – What sizes and shapes do your custom metal signs come in?

We offer 6 standard sizes: 10″, 12″, 15″, 18″, 24″, 30″, and 36″. Shapes include rectangles and custom options, so you can choose the perfect sign to match your space.

2 – Can I personalize my metal sign with custom text?

Absolutely! Our signs are fully personalizable. You can provide your own text to create a unique, one-of-a-kind metal sign.

3 – What color options are available for powder-coated signs?

Our powder-coated signs come in Black, Gold, White, Silver, and Copper. The durable finish ensures your sign looks vibrant indoors or outdoors.

4 – Can I choose fonts or add graphics to my sign?

You can customize your text and request simple graphic designs. For complex logos or images, contact our team for guidance on creating the perfect custom sign.

5 – What material are your signs made of?

All our signs are made from 16-gauge steel and coated with a premium powder coating. This combination makes our signs incredibly durable and weather-resistant.

6 – Are your custom metal signs suitable for outdoor use?

Yes! Our powder-coated metal signs are built to withstand rain, sun, and harsh weather, ensuring your sign lasts for years without fading or rusting.

7 – Do your signs come ready to hang?

Yes, each sign comes with pre-drilled holes for easy mounting indoors or outdoors.

8 – How long does it take to produce a custom metal sign?

Our production time is 2–3 business days after you place your order. This ensures high-quality craftsmanship for every sign.

9 – How long does shipping take?

  • Domestic UPS Standard: 4–8 business days
  • Domestic FedEx 2-Day: 2 business days
  • International shipping: Delivery varies by country; contact us for details.

10 – Where are your signs shipped from?

All orders ship from Indiana, USA, using reliable carriers like UPS and FedEx.

11 – Do you offer international shipping?

Yes! We ship worldwide, so you can get your custom metal signs delivered anywhere.

12 – Can I return a personalized sign?

Because our signs are custom-made, personalized signs are not returnable. However, if your sign arrives damaged or there’s a production issue, we will replace or refund it.

13 – How do I place a custom metal sign order?

Choose your size, shape, and color, enter your custom text, and complete checkout. For any special requests, our team is happy to help.

14 – Can I see a proof before my sign is made?

Yes! We provide a digital proof for most custom orders so you can approve the design before production begins.

15 – How durable are powder-coated metal signs?

Our powder coating protects against rust, fading, and weather damage, making our signs ideal for both indoor and outdoor use.

16 – Can I order multiple custom signs at once?

Yes! We accept bulk orders and can assist with large projects. Contact us for pricing and options.

17 – What payment methods are accepted?

We accept major credit and debit cards, PayPal, and other standard online payment options for secure checkout.

18 – How can I track my custom sign order?

Once shipped, you will receive a tracking number via UPS or FedEx to monitor your package.

19 – Can I cancel my custom sign order?

Orders can be canceled before production begins. After production starts, the order cannot be canceled because it is a personalized product.

20 – What if my sign arrives damaged or incorrect?

If your sign is damaged or there’s an issue with your order, we will replace or refund it promptly. Contact our support team for assistance