Last Updated: March 4 2025

At Signs of Metal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website signsofmetal.com and make purchases.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Order Information: Custom design details, order history, and transaction records.
  • Technical Information: IP address, browser type, device information, and browsing behavior on our site.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and customer support.
  • Improve our website, services, and customer experience.
  • Send order confirmations, shipping updates, and promotional emails (you can opt out at any time).
  • Prevent fraud and ensure the security of our website.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Shipping Carriers (UPS, USPS, FedEx) to fulfill your orders.
  • Payment Processors to securely process transactions.
  • Service Providers that help us operate our website (e.g., hosting and email services).
  • Legal Authorities if required by law to comply with legal obligations or protect against fraud.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transaction is 100% secure, and we encourage you to take precautions when sharing your data online.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and user experience.
  • Analyze website traffic and usage.
  • Provide relevant ads and promotions.

You can disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us.
  • Opt out of marketing emails by clicking the “unsubscribe” link in our emails.
  • Request data removal in compliance with applicable privacy laws.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 [email protected]

Thank you for trusting Signs of Metal!